Free Warehouse Pickup:
Warehouse is located in Richmond, B.C.
(We are next to Richmond IKEA)
All orders will be shipped out within 1-3 business days of placing an order. Upon providing the address during checkout, different carrier packages will be available for you to choose. The date you receive your order will depend on the shipping method you select.
The following shipping methods are currently available:
Shipping is by major carriers (UPS, FedEX, Purolator, etc) and depending on your selection. Shipping time and Cost is based on the shipping option selected. Shipping is calculated on checkout.
|Order process time
|3 business days
|1~2 business days
|Outside Greater Vancouver
|3 business days
|3~7 business days
*For orders outside of Greater Vancouver, shipping time is estimated according to the shipping address provided by the customer. Estimated days (3~7 days) is only for reference use.
Shipping fees could vary among different shipping methods and company.
*After the order is shipped, allow 2 business days for tracking number to activate.
Tracking number is not provided to orders in Greater Vancouver region.
1. Shipping and billing addresses must be valid Canadian addresses.
2. Your billing address must exactly match the location where your credit card bill is sent.
3. For orders that contain multiple items, you may receive each item separately, on different dates.
TRACKING YOUR ORDER
Once you have submitted your order, you will receive an order confirmation email to confirm that your order has been received. This email will contain your order number, tracking will be provided by the carrier you selected during checkout.
If you need a quick answer, be sure to look through our Frequently Asked Questions by clicking here.